Free course 3 · Beginner

Common uses for AI in a small business

The six kinds of work where AI helps a small business most, each with a realistic example, a simple first step, and what to watch for.

6 lessonsAbout 18 minutes in allNo signup needed
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Look closely at where a small business loses time and the same six kinds of work show up again and again: work that repeats, work that's entered twice, work that waits, work that answers, work that gets written, and work that everyone does differently.

This course gives each one a short lesson. You'll see what it looks like, a realistic example, what AI can do about it, a simple way to start, and what to watch for. The examples are illustrations, not client stories. Every business is different, and the point is to help you spot these patterns in yours.

By the end you'll have a short list of where AI could give your business the most time back. If you want a number on it, the free AI Opportunity Check turns your answers into hours a week.

You'll finish with: A short list of the places in your own business where AI could give you the most time back, and where you'd start.

Lessons

  1. Work that repeatsThe same task, done the same way, every week. It's usually the easiest place to start, because the steps already exist.3 min
  2. Work that's entered twiceThe same details typed into more than one system. It's slow, it causes mistakes, and connecting your tools can remove most of it.3 min
  3. Work that waitsInquiries sitting in an inbox, approvals stalled between two people. Every hour of waiting costs you, and much of it can be handled the moment it arrives.3 min
  4. Work that answersThe same questions, answered by a person, over and over. It's one of the most contained and measurable places to use AI.3 min
  5. Work that gets writtenQuotes, proposals, emails and posts written from a blank page every time. AI is very good at first drafts, and you stay in control of the final word.3 min
  6. Work that everyone does differentlyWhen there's no shared way of doing things, quality depends on who's working that day. AI can help you write it down, and help your team follow it.3 min